Frequently Asked Questions

What types of travel does Expi Travel plan?
We design custom travel experiences for individuals, couples, families, and groups, both domestic and international. Whether it’s a weekend escape, luxury retreat, or special celebration, we curate every journey with purpose and ease.

Can you personalize my itinerary to match my style and budget?
Absolutely. Every itinerary we create is fully customized to your preferences, budget, travel goals, and personal style.

Do you offer travel for birthdays, honeymoons, or other special occasions?
Yes, we specialize in milestone moments. From romantic escapes to unforgettable group celebrations, we design meaningful travel experiences that feel elevated and effortless.

How do I start planning a trip with Expi Travel?
Start by filling out our inquiry form or scheduling a consultation. We’ll get to know your travel goals and begin curating your personalized experience.

How far in advance should I book?
We recommend booking 3–6 months in advance for the best availability, especially for international or group travel. Last-minute trips? We’ve got you covered there, too.

Do you plan group trips and destination events?
Yes! We handle group getaways, retreats, reunions, and destination events with full logistical coordination, so you can focus on making memories.

Do you charge planning fees?
Initial quotes and consultations are typically free. A planning fee may apply depending on the complexity of your trip and is always communicated upfront.

Do you offer payment plans or financing?
Yes, we offer flexible payment plans on select bookings. Secure your trip with a deposit and pay over time.

What payment methods do you accept?
We accept all major credit/debit cards and offer secure payment links. No hidden fees, just transparent pricing from the start.

What’s your cancellation and refund policy?
Cancellation terms vary by supplier. We’ll walk you through the details before booking and recommend travel insurance to protect your investment.

Do you offer travel insurance?
Yes, and we highly recommend it. Travel insurance can cover cancellations, delays, lost luggage, and emergencies, we’ll help you find the best option.

What kind of support do you offer during travel?
We offer responsive, white-glove support before and during your trip, including after-hours assistance for active travelers. You’ll never travel without a trusted point of contact.